Accu-Chek Inform II Competency Manual del operador descargar pdf (Pagina 15)

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F. Troubleshooting Contact Information:

1. For BROKEN METER, LOANERS, Base Unit, & Meter Battery:

a. Contact CLINICAL ENGINEERING:

1. Parnassus campus & General Number: Room M-60 (415-353-

1727)

2. Mt. Zion campus: Room MTZ B007 (415-885-7642 / 415-353-

1727)

3. Mission Bay campus: Room 170 MB Ortho Institute

(415-514-6085)

2. For Broken or Replacement of Carrying Case, contact Roche Customer

Service at 1-800-440-3638

3. For RESULT TRANSMISSION ISSUES / NETWORK CONNECTIVITY

PROBLEM:

a. Contact IT or LIS Department at (415) 353-9000 or (415) 514-4100 or

b. put an IT ticket request on-line at

https://servicenow.ucsfmedicalcenter.org

4. For TECHNICAL ASSISTANCE on WEEKENDS & HOLIDAYS:

a. Contact Roche ACCU-CHEK Customer Care: 1-800-440-3638

b. To contact POCT Lab: call (415) 353-1977 or

Rev 1, Ver 2, 9/9/2013

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Accu-Chek Inform II Competency Manual del operador Pagina 15